Custom Stun URL is a property customization option available to customers using Streamroot DNA Enterprise.
This configuration allows you to add custom STUN URLs if your viewers are unable to reach Streamroot’s STUN server. You would use this property if, for example, the viewer is behind a firewall in a corporate network.
If you add more than one STUN URL, Streamroot will attempt to use the first URL and will only continue to the second URL if the first URL fails. However, if all entered STUN URLs fail, Streamroot will not fallback to Streamroot’s STUN server.
By default, it is set to Off in the Default property. We advise caution when toggling this feature as it can disrupt DNA connection. If you're unsure of its use, please contact us at firstname.lastname@example.org.