Network Troubleshooter is a diagnostic tool for Streamroot DNA Enterprise integration. This tool checks if your network is compatible with the solution and helps you optimize your network to leverage our solution.
1. Start the tool by clicking on Start the test.
2. The test will automatically begin. You can see the progress on right side.
You must click on SIMULATE A USER on left side. This button creates a new page with to test connectivity between pages.
3. Once test is ended, you can download a PDF summary of the tests clicking on Summary.
The summary contains a Streamroot Connectivity Report, a screenshot of the test and and detailed logs for Streamroot support team.
The connectivity report gives a status to each diagnosis steps and has a corresponding color (Untested - Failed - Warning - Success).
4. If your test wasn't successful, please send the summary to our team at firstname.lastname@example.org